Customer Support

You have any open questions or need support in using your mail.fr E-mail account? We would like to help you!

For the most topics, a quick look at the help / FAQs can help directly, and offer the right solution!

Help Section

The help section is providing detailed Information on using and setting up your e-mail inbox.
We offer a variety of individual security functions to protect your mailbox from unauthorized access.
In the help area you will therefore find instructions for setting up two-factor authentication or end-to-end encryption. More general topics, incl. screenshots on the functionality of the E-mail service are also available in this area.

FAQ Section

In the FAQ area you will find answers to frequently asked questions.
We are kindly askins you to use this area first if you have any questions before you resort to the help of our support team by email or phone. Many topics can be clarified by taking a quick look at the FAQs.

Reset Password

You have no longer access to your e-mail account as you have forgotten your password?

On our "Forgot password" page, you can reset your password and login name or deactivate the two-factor authenticator.

Contact

If you have any questions, suggestions or criticism, we look forward to hearing from you. All fields marked with an asterisk (*) must be completed.


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